This Privacy Policy explains in straightforward language how ADHDXLAB LLC, a Nevada registered limited liability company with an address at Unit 9367, 3350 S 2940 E, Salt Lake City - 84109-7018, United States (US), collects, uses, stores and protects personal information when you use our focus and attention training services, which are developed and operated by the developer ADHDXLAB. Please read the whole page carefully before you use any ADHDXLAB website, application or coaching service. By using our services you agree to the practices described on this page.
Attention is personal, and so is the information you trust us with near your focus work. This policy sits online in plain words so you always know exactly what happens to your data when the timers stop and the day ends.
1. Introduction and scope
This Privacy Policy applies to the ADHDXLAB website at https://www.adhdxlab.mom, to any related subdomains and applications, and to the attention training and focus tool services that we offer to individuals, families and educators. It covers both the information you give us directly and the data that is gathered automatically when a device visits our pages or runs one of our tools.
Our services include focus timer systems, task breakdown boards, distraction blocking guidance, habit and routine building, progress analytics and resources made for parents and educators. Every one of these services may touch personal information in a slightly different way, and this document walks through each category so there are no hidden corners. When we say ADHDXLAB, our, we or us anywhere on this page, we mean ADHDXLAB LLC.
ADHDXLAB LLC was formed and is operated from Salt Lake City in the United States. ADHDXLAB LLC registered address is Unit 9367, 3350 S 2940 E, Salt Lake City - 84109-7018, United States (US). If you are reading this policy in a country outside the United States, please also see the section about international transfers further below because different rules may apply to you.
2. Who we are and how to find us
ADHDXLAB LLC is a computer systems design company that also trains people in attention and focus skills. The controlling and operating developer behind the services is ADHDXLAB, and the organizational contact on record with us is Ren Shuang. You can always reach our privacy point of contact through the email address shown in the final section of this policy, or by writing to the Salt Lake City mailing address listed above.
No privacy question is too small. Whether you wonder how long a session log is kept, whether a photo you upload is shared, or who within our company can open your coaching notes, you may ask and a member of the team will give you a direct and honest reply. We treat every enquiry about data the same way we treat a focus session, with patience, clarity and no pressure to move faster than you are ready to move.
3. Information we collect
We keep the list of possible data short because attention tools should feel light. In general we collect only the information that helps us provide, improve and protect our services. This falls into a few broad groups that the following sections describe in more detail, including details you choose to share, automatic technical records and the small amount of information required to keep an account safe.
We do not buy attention histories from data brokers, we do not sell your personal information, and we do not build shadowy marketing profiles about where you lose focus. The whole design of our company is to hand control over attention back to you, and handing your personal data back to you in the same breath is the natural extension of that mission.
4. Personal details you share
When you contact us through the website form, book a coaching session, join a parent or educator program, or write to notify@adhdxlab.mom, you may share personal details. These typically include your name, an email address, a phone number when you volunteer it, the subject and content of your message, and anything you choose to tell us about your daily routine, your attention struggles or the goals that brought you to our tools.
A conversation about focus is often a conversation about private life, so we treat your notes with extra care. Session notes, coaching summaries and details about your family or classroom are kept separately from marketing files and are only opened by the people directly helping you. You may always decline to answer a question, and declining simply means we adapt the focus plan to what you feel comfortable sharing.
If you subscribe to a newsletter or a resource mailing list, we store your email address and your preferences about what kinds of content you want. Every marketing message we send includes a simple way to unsubscribe, and honouring that choice is immediate, permanent and never held against any future conversation.
5. Usage and session data
When you use our timed focus tools, task boards or habit trackers, we may record activity that helps the tools work and helps you see progress. This usage data can include how many focus sprints you complete in a week, which timer lengths you prefer, the days and times when you work most steadily, the tasks you move from to do to done, and the stamped rings that show a habit is taking hold.
Much of this information is shown to you first as your own progress dashboard. We aggregate the same kind of information across many users to publish honest statistics, like the numbers reported on our homepage, but those totals are always combined and never identify a single person. We keep raw session logs only as long as they serve you, and we give you a way to view or delete your own history through our contact channel.
Anonymous technical records are also gathered as part of ordinary web operation, including your rough location at the level of a city or region, the type of browser and device you use, the pages you open and how long a page stays on the screen. These help us keep the site fast, catch broken links and understand, in general terms, which parts of our attention toolkit visitors find most useful.
7. How we use your information
Every piece of information we hold has a purpose tied to running a helpful, safe attention training service. We use personal details to answer your questions, to prepare and run coaching sessions, to deliver the focus tools you have chosen and to keep your account secure. We use progress data to design your routines, to show you honest feedback about your own growth and to keep the tools accurate.
In addition, we use anonymous summaries to improve our website, to publish the honest community metrics shown on our pages and to decide where our small team can best spend its effort building new focus tools. We use your email address to send service messages that truly matter, such as a change to your booked session, a security notice or an update to this policy, and we only send promotional content when you have agreed to receive it.
We never use your personal information to make automated decisions that carry serious consequences for you, such as deciding a loan, a job or an insurance rate. Our analytics exist to show you patterns you can act on, not to judge you or rank you against others. Where a human judgement is ever needed around your data, a human at ADHDXLAB LLC will make it.
8. Lawful bases for processing
ADHDXLAB LLC handles personal information only where the law gives us a clear and honest reason to do so. The main lawful bases on which we rely are the need to perform a contract we have entered with you, to follow a legal obligation, to protect vital interests, and to pursue our legitimate business interests in running and improving our services without overriding your rights.
When we ask for your name and email so we can deliver a coaching plan you have ordered, we process that data to perform our contract with you. When we keep certain records to satisfy legal and accounting requirements, we process data to meet a legal obligation. When we measure how the website performs so we can keep it fast and dependable, we process anonymous data in our legitimate interest.
Where we rely on consent, for example before sending promotional email or placing an analytical cookie that is not strictly necessary, we will ask for your permission at the moment the choice matters, we will record that choice honestly, and we will make it just as easy to withdraw consent later as it was to grant it in the first place.
10. Third party services
Our service relies on recognised third party providers to carry out everyday functions such as hosting the website, delivering email, running video coaching calls and processing payments. These providers act on our instructions, store data in secure facilities and may occasionally transfer data across national borders as part of their normal cloud operation.
We choose partners with care, favouring those that demonstrate strong security standards and clear privacy practices. Because the technology companies we work with publish their own privacy policies, we encourage you to read those policies if you would like the full detail of how a given partner handles traffic. Our role is to limit what those partners receive, to keep it to what is needed for the task, and to hold them to the standards described above.
Some of our pages may include links to resources or to other websites we think could help your attention practice. Once you leave our domain, this policy no longer applies, so we invite you to review the privacy notice of any external site before you decide to share anything with it.
11. How long we keep data
We keep personal information only for as long as there is a genuine reason to hold it, and no longer. A contact enquiry is usually kept while we answer it and then for a short while after, in case you reply again in the same thread. Coaching notes are kept for the life of your active relationship with us and are reviewed when a relationship ends.
Progress logs that you generate inside the focus tools are kept while they serve your own dashboard and habit reviews. If you stop using the service, we will delete your personal data after a reasonable inactive period unless the law asks us to keep a record for a separate reason such as an accounting or security obligation, and any mandated keeping is as narrow as the law allows.
Anonymous, aggregated statistics from which a person can no longer be identified may be kept for a longer time because they no longer carry the personal risk of your individual data. The honest headline is simple: when the reason for holding your details fades, the details themselves fade away too rather than lingering in a dark corner of a database.
12. How we keep your data safe
Protecting the calm of your attention practice extends to protecting the information that records it. We apply sensible security measures appropriate to the small, focused nature of our service, including encrypted connections when you visit our site, restricted access to personal files, strong password standards within our team and careful vetting of anyone who can hold your session notes.
Our staff work under clear instructions about when personal data may be opened, and that principle reaches every member of the ADHDXLAB team. We also review our security practices whenever the tools change, so that new features do not quietly lower the standard of protection on the data they touch. When a person or a partner no longer needs access, that access is withdrawn promptly.
No online service can promise perfect security, because no computer system on earth is beyond every possible human mistake or crafted attack. For that reason we design our data rules to limit the harm any single slip could cause, we watch for unusual activity, and we would tell affected users without delay if a breach ever placed their information at genuine risk.
13. Privacy for Children
ADHDXLAB makes resources that support families and classrooms, but our online services and coaching are aimed at people who are at least eighteen years old. We do not knowingly collect personal information directly from children under the age of thirteen, and we do not target advertising or marketing materials at children on our own website.
Where an adult such as a parent or guardian works with us to design a focus plan for a younger learner, we treat that arrangement as an adult account under the adult sharing the information. Any details about a young learner that are shared during such support are limited to what helps the plan, are protected with the same care as all our data, and are never used to profile the child.
If you believe that a child has sent us personal information without the permission of a parent or guardian, or that a child account may have been created by mistake, please contact us at the address in the final section and we will delete the information as quickly as we reasonably can and make sure no further contact with that child takes place.
14. Your choices and rights
Your information belongs to your story, not to our filing cabinet, so you hold a range of choices over it. You may ask us to confirm whether we hold personal data about you, to give you a readable copy of that data, to correct anything that is wrong or out of date, to delete the data, to stop using it for certain purposes, or to move a useful copy to you or another service where the law allows.
Some of these rights depend on your location and on the legal basis for our processing, but we will always try to honour a reasonable request. You also have the right to withdraw any consent you have given for promotional messages, and to object to processing done in our legitimate interest when that processing oversteps what you consider fair given your circumstances.
Every request is handled by a human who takes the time to understand what you want, and we respond without unreasonable delay and always within the period the law sets for your region. We will never punish you, lower the quality of your service or add friction to your tools because you chose to exercise a privacy right. If a request cannot be fully granted, we will explain the narrow reasons why and point to the law that governs it.
15. Notice for California residents
If you live in California, the California Consumer Privacy Act and related rules give you additional rights over your personal information, which we honour in full. California residents may ask us to disclose the categories of personal information we collect, the sources, the purposes and the categories of third parties with whom the information is shared.
Because ADHDXLAB LLC does not sell personal information in the ordinary sense that law defines, there is no opting out of sales to perform, but you may still request that we not share your data and may exercise the deletion and correction rights described throughout this policy. We confirm that we have not sold personal information of California residents in the preceding twelve months, and we will not treat you differently because you make a privacy request.
To submit a request under California law you may use any channel in the contact section of this policy. We will verify who you are with a reasonable method before revealing protected details, we will not charge a fee for a routine request, and we will complete your request within the time window California law allows, which for most requests begins on the day we receive it.
16. International transfers
ADHDXLAB LLC is a United States company, and parts of the technical operation that keeps our tools running may be located in other countries through the cloud providers we rely upon. This means that the information you give us could, at some point, travel across national borders and be stored in a facility outside the country where you live or where we are based.
When your data moves internationally, we take steps to keep the standards of this policy travelling with it. Where the law of your region demands specific safeguards, such as recognised agreements or similar mechanisms for data leaving the region, we rely on those safeguards before we allow the transfer and we keep the actual routes limited and deliberate rather than accidental.
We mention this plainly because honesty is part of good attention work. If you live in a region with strong data protection laws and you would like more detail about the countries where your data may rest and the safeguards used to protect it, ask us through the contact details below and we will explain the practical picture in plain words.
17. Changes to this policy
The attention world, the law and our own tools all grow, so this Privacy Policy may be updated from time to time to keep it accurate. When we make a meaningful change, such as a new way we collect data or a new purpose for using existing data, we will revise the effective date at the top of this page and post a clear notice in a place you are likely to see it.
For significant changes we will try to tell account holders directly by email, because a quiet change to a policy that touches your private focus history is exactly the kind of hidden shift our company exists to avoid. Minor editorial corrections that do not change how data flows may simply update the page without a dedicated message.
The version of the policy that applies to you is the one in force on the day you use the service. If you keep using ADHDXLAB services after a revised policy is posted, the revised version will apply to that later use, and we encourage you to review this page now and then so the rules always feel as familiar as your own routine.
18. How to reach us
If you have any question about this Privacy Policy, about your personal information, or about a privacy request you would like to make, the door is open. You may write to our privacy contact through the email address shown below, telephone the number listed, or post a letter to the registered address we keep on file for ADHDXLAB LLC.
ADHDXLAB LLC
Unit 9367, 3350 S 2940 E
Salt Lake City - 84109-7018, United States (US)
Contact: Ren Shuang
Email: notify@adhdxlab.mom
Phone: +16894887422
A real member of our small team reads every privacy message and answers directly. We answer within one working day and, where a matter needs a little thought, we let you know when a fuller answer will follow. Thank you for trusting ADHDXLAB LLC with a mission that matters, looking after attention and looking after the people behind it.